Privacy Policy

We may collect the following types of personal information:

• Contact information (name, email address, phone number, postal address)
• Health information protected under HIPAA
• Insurance information
• Payment information
• Appointment scheduling information
• Communications preferences

When you visit our website, we automatically collect:

• IP addresses and device identifiers
• Browser type and settings
• Operating system information
• Website usage data
• Cookies and similar tracking technologies

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of electronic records
• Secure storage of physical records
• Access controls and authentication measures
• Regular security assessments and updates
• Employee training on privacy and security procedures

We may share your information with:

• Treatment providers involved in your care
• Insurance companies for billing purposes
• Business associates who have signed HIPAA-compliant agreements
• Law enforcement or regulatory bodies when required by law

We do not sell your personal information to third parties.

Our website uses cookies and similar technologies to:

• Maintain website functionality
• Analyze website traffic and usage patterns
• Improve user experience

You can modify your browser settings to control cookie preferences, though this may affect website functionality.

You have the right to:

• Access your personal information
• Request corrections to your information
• Receive copies of your records
• Request restrictions on certain uses and disclosures
• Receive an accounting of certain disclosures
• File a complaint if you believe your privacy rights have been violated

By using the forms or communication features on our website, you acknowledge and agree that:

• The website's contact forms and messaging features are intended for general inquiries only
• You should NOT submit any Protected Health Information (PHI), detailed medical information, or sensitive personal health details through website forms, chat features, or email functions
• Any health-related information submitted through our website forms or email is done at your own risk and is not protected by HIPAA-compliant encryption
• Secure transmission of health information should only occur through our HIPAA-compliant patient portal or during in-person visits
• If you need to discuss specific health conditions or treatment details, please call our office directly

For your privacy and protection, we recommend:

• Providing only basic contact information through website forms
• Using general terms for appointment requests (e.g., "routine cleaning" rather than specific conditions)
• Waiting to share detailed health information until you are in our office or using our secure patient portal
• Contacting our office by phone for any urgent or sensitive health matters

For questions about this Privacy Policy or to exercise your rights, contact:

Northpoint Dental, PLLC

11257 Alta Dr, Suite 101

Jacksonville, FL 32226

Phone: (904) 439-8300

Email: management@northpointdental.com